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Back to the Yordex app
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Welcome to the Yordex help centre!
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Yordex Help Centre
Cards
Cards
US Cardholder Terms of Service
Cards FAQs
Pending transactions
Cardholder Terms of Service - FAQs
How are refunds processed in Yordex?
Yordex VISA Card Limits
What is the difference between virtual and physical Yordex cards?
How do I get Yordex company cards?
What type of cards do you offer?
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Physical cards
Adding a card shipping address
Using your physical card for the first time
Making a payment with a physical card
Finding your PIN
Resetting a Card's PIN tries
Changing and updating your Yordex Card's PIN
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Virtual Cards
Making a single payment on a Virtual Card
Viewing your Virtual Card's details
Paying a subscription on a Virtual Card
How to switch a subscription to Yordex
Write-off the remaining balance on a virtual card or PO
Ordering cards
Requesting a physical Yordex card
Requesting a Multi-Use Virtual Card
Creating cards in bulk
Card Replacement Process
Automatic Card Replacement
Does my Yordex card need to be activated?
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Topping up cards
Top up a card
Automatic Card Top Up
Topping up the master balance
Transferring funds between cards
Top up cards in bulk
Managing your account
Viewing different Statements within Yordex
Adding a Card Delivery Address
Blocking a card
Unblocking a card
Cancelling a card
Checking your cards balance history
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Your own company cards
Re-assigning a user to a Yordex Card