Top up a card

This functionality is only available if you are an Admin user

We offer prepaid MasterCard cards. See this article with more details about prepaid cards.

Virtual cards that have a 'Seller' listed on the cards page will be topped up automatically.

One-off card top-up:

  • In the Yordex interface, go to ["Cards"]
  • Find the card you want to top up and click on it
  • Click ["Top Up Card"]
  • Ensure the "Auto top-up" tick box is not ticked
  • Choose the amount to top up the card by
  • Click ["OK"], the card will then be topped up.

Setting a card balance alert:

  • Setting a minimum balance on a card will notify the cardholder that their balance is low when it reaches the set amount, but the card will not be topped up.
  • In the Yordex interface, go to ["Cards"]
  • Find the card you want to update and click on it
  • Click ["Top Up Card"]
  • Ensure the "Auto top-up" tick box is not ticked
  • Set the minimum balance
  • Click ["OK"], the card will then be topped up.

Automatic card top-ups are explained here.