---
title: Yordex Help Centre
description: Yordex Help Centre
---

[Skip to content](https://help.yordex.com#main-content)

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[Raise a support ticket](https://help.yordex.com/kb-tickets/new?hsLang=en)

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- English
  
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- [Raise a support ticket](https://help.yordex.com/kb-tickets/new)
- [Back to the Yordex app](https://spend.app.yordex.com/spend)

[Back to the Yordex app](https://spend.app.yordex.com/spend)

 Welcome to the Yordex help centre!

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### [My Account](https://help.yordex.com/my-account?hsLang=en)

- [Password reset](https://help.yordex.com/password-reset?hsLang=en)
- [Logging in](https://help.yordex.com/logging-in?hsLang=en)
- [Changing your Mobile Number](https://help.yordex.com/changing-your-mobile-number?hsLang=en)
- [Finding your Physical Card's balance](https://help.yordex.com/viewing-your-physical-card-balance?hsLang=en)
- [Unblocking your card](https://help.yordex.com/unblocking-your-card?hsLang=en)

[See more](https://help.yordex.com/my-account?hsLang=en)

### [Yordex Mobile](https://help.yordex.com/yordex-mobile?hsLang=en)

- [Download the Yordex App](https://help.yordex.com/download-the-yordex-app?hsLang=en)
- [Viewing your PIN in the app](https://help.yordex.com/viewing-your-pin-in-the-app?hsLang=en)
- [Accessing your balance](https://help.yordex.com/accessing-your-balance?hsLang=en)
- [Using the telephone assistant](https://help.yordex.com/using-the-telephone-assistant?hsLang=en)
- [Add a Yordex card to your Google or Apple Pay wallet](https://help.yordex.com/adding-your-card-to-google-or-apple-pay?hsLang=en)

[See more](https://help.yordex.com/yordex-mobile?hsLang=en)

### [Yordex Account Setup](https://help.yordex.com/yordex-account-setup?hsLang=en)

- [Getting started](https://help.yordex.com/getting-started?hsLang=en)
- [Yordex Mobile App](https://help.yordex.com/yordex-mobile-app?hsLang=en)
- [Adding a user](https://help.yordex.com/adding-a-user?hsLang=en)
- [Managing multiple Yordex accounts](https://help.yordex.com/managing-multiple-yordex-accounts?hsLang=en)
- [Updating user details](https://help.yordex.com/updating-user-details?hsLang=en)

[See more](https://help.yordex.com/yordex-account-setup?hsLang=en)

### [Cards](https://help.yordex.com/cards?hsLang=en)

- [Pending transactions](https://help.yordex.com/pending-transactions?hsLang=en)
- [Using your physical card for the first time](https://help.yordex.com/using-your-physical-card-for-the-first-time?hsLang=en)
- [Making a single payment on a Virtual Card](https://help.yordex.com/making-a-single-payment-on-a-virtual-card?hsLang=en)
- [Making a payment with a physical card](https://help.yordex.com/making-a-payment-with-a-physical-card?hsLang=en)
- [Requesting a physical Yordex card](https://help.yordex.com/requesting-a-physical-yordex-card?hsLang=en)

[See more](https://help.yordex.com/cards?hsLang=en)

### [Expenses](https://help.yordex.com/expenses?hsLang=en)

- [Editing Expenses](https://help.yordex.com/editing-expenses?hsLang=en)
- [Approving an expense](https://help.yordex.com/approving-an-expense?hsLang=en)
- [Expense Reports](https://help.yordex.com/expense-reports?hsLang=en)
- [Submitting a Yordex card expense](https://help.yordex.com/submitting-a-yordex-card-expense?hsLang=en)
- [Marking non-Yordex expenses as paid](https://help.yordex.com/marking-non-yordex-expenses-as-paid?hsLang=en)

[See more](https://help.yordex.com/expenses?hsLang=en)

### [Payouts](https://help.yordex.com/payouts?hsLang=en)

- [Adding Payouts by CSV](https://help.yordex.com/adding-payouts-by-csv?hsLang=en)
- [Adding Payouts Manually](https://help.yordex.com/adding-payouts-manually?hsLang=en)
- [Adding Payees](https://help.yordex.com/adding-payees?hsLang=en)
- [Required banking details for processing](https://help.yordex.com/transfer-banking-details?hsLang=en)
- [Making a Payment - Payment Reason](https://help.yordex.com/making-a-payment-payment-reason?hsLang=en)

[See more](https://help.yordex.com/payouts?hsLang=en)

### [Approvals](https://help.yordex.com/approvals?hsLang=en)

- [Approval rules](https://help.yordex.com/approval-rules?hsLang=en)
- [Approving a virtual card, subscription or Purchase Order](https://help.yordex.com/approving-a-virtual-card-subscription-or-purchase-order?hsLang=en)
- [Approving an invoice](https://help.yordex.com/approving-an-invoice?hsLang=en)
- [How to reset an approval chain](https://help.yordex.com/how-to-reset-the-approval-chain?hsLang=en)

[See more](https://help.yordex.com/approvals?hsLang=en)

### [Invoices](https://help.yordex.com/invoices?hsLang=en)

- [Matching Invoices and Receipts](https://help.yordex.com/matching-invoices-and-receipts?hsLang=en)
- [Approving an invoice](https://help.yordex.com/approving-an-invoice-1?hsLang=en)
- [Marking invoices as paid](https://help.yordex.com/marking-invoices-as-paid?hsLang=en)
- [Uploading invoices manually](https://help.yordex.com/uploading-invoices-manually?hsLang=en)

[See more](https://help.yordex.com/invoices?hsLang=en)

### [Accounting](https://help.yordex.com/accounting?hsLang=en)

- [Connecting to Xero](https://help.yordex.com/connecting-to-xero?hsLang=en)
- [Expense and Purchase syncing with Xero](https://help.yordex.com/expenses-and-purchases-syncing?hsLang=en)
- [Xero Tracking Categories](https://help.yordex.com/xero-tracking-categories?hsLang=en)
- [Mapping Tax types in Yordex](https://help.yordex.com/mapping-tax-types-in-yordex?hsLang=en)
- [Syncing transactions with Xero](https://help.yordex.com/syncing-transactions-with-xero?hsLang=en)

[See more](https://help.yordex.com/accounting?hsLang=en)

### [Supporting](https://help.yordex.com/supporting?hsLang=en)

- [What customer support does Yordex offer?](https://help.yordex.com/what-customer-support-does-yordex-offer?hsLang=en)
- [Protecting against fraud](https://help.yordex.com/protecting-against-fraud?hsLang=en)
- [Yordex Security FAQs](https://help.yordex.com/visa-financial-safeguarding-faqs?hsLang=en)
- [All MCC codes](https://help.yordex.com/all-mcc-codes?hsLang=en)
- [Cost allocation fields](https://help.yordex.com/cost-allocation-fields?hsLang=en)

[See more](https://help.yordex.com/supporting?hsLang=en)

### [Cost Allocations](https://help.yordex.com/cost-allocations?hsLang=en)

- [Adding cost allocations from Xero](https://help.yordex.com/adding-cost-allocations-from-xero-1?hsLang=en)
- [Disabling a cost allocation](https://help.yordex.com/disabling-a-cost-allocation?hsLang=en)

[See more](https://help.yordex.com/cost-allocations?hsLang=en)

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