--- title: Purchase and expense statuses description: On Yordex you will find that every purchase and every expense has a status to indicate their stage in the approval/payment process. You will find the following statuses:  A new purchase/expense has be --- [Skip to content](https://help.yordex.com/purchase-and-expense-statuses#main-content) English Show submenu for translations [Raise a support ticket](https://help.yordex.com/kb-tickets/new?hsLang=en) ![New logo-1.svg\]](https://help.yordex.com/hubfs/New%20logo-1.svg) Open main navigation Close main navigation - English Show submenu for translations - [Raise a support ticket](https://help.yordex.com/kb-tickets/new) - [Back to the Yordex app](https://spend.app.yordex.com/spend) [Back to the Yordex app](https://spend.app.yordex.com/spend) Welcome to the Yordex help centre! - There are no suggestions because the search field is empty. 1. [Yordex Help Centre](https://help.yordex.com/?hsLang=en) 2. [Supporting](https://help.yordex.com/supporting?hsLang=en) 3. [Fields](https://help.yordex.com/supporting?hsLang=en#fields) # Purchase and expense statuses On Yordex you will find that every purchase and every expense has a status to indicate their stage in the approval/payment process. You will find the following statuses:  ### Not submitted A new purchase/expense has been created but has not been submitted yet. To submit an expense, ensure that the receipt is attached and a cost allocated which is described in [this article](https://help.yordex.com/knowledge/cost-allocation-fields?hsLang=en). For purchases, ensure that the required fields are completed. See [this article](https://help.yordex.com/purchases-fields?hsLang=en) if you are having difficulties with the purchase fields. ### Awaiting Approval The purchase/expense has been submitted and is now pending approval by the approver(s). See [this article](https://help.yordex.com/approval-rules?hsLang=en) to learn more about the available approval rules in Yordex.  ### Pending The expense has been recorded by Yordex but is waiting for the merchant to settle the transaction on their side. At this point, the transaction amount has been reserved on your card and therefore is unavailable for you to spend. Once the transaction is settled, the amount will be actually taken from your card. If the transaction was declined/transaction, the transaction amount will automatically be released again and will be available for spending after 15 days.  ### Approved The purchase/expense has now been approved and is awaiting payment. A subscription or recurring purchase order will remain in this state until the subscription period ends and all the monthly payments have been made. Each monthly payment will appear against the purchase under 'Payment Terms' and will have a separate payment status. ### Completed The status 'Completed' will display once a purchase/expense has been approved and the payment has been made. Refunds are also marked as 'Completed'. You will find the payment details when clicking on the purchase/expense. Yordex card purchases/expenses are automatically marked as completed when paid and approved, non-Yordex card [invoices](https://help.yordex.com/knowledge/marking-invoices-as-paid?hsLang=en) and [expenses](https://help.yordex.com/knowledge/marking-non-yordex-expenses-as-paid?hsLang=en) have to be marked as paid. ### Rejected Expenses that have been rejected by an approver, the submitter can always reopen and resubmit the expense. When a purchase is rejected by an approver it reverts to 'Not Submitted' for the submitter to revise based on the approves comment.  Rejected expenses will not be synced with your accounting system. ### Cancelled Purchases/expenses are marked as 'Cancelled' when they have been cancelled at any stage of the approval process. - [My Account](https://help.yordex.com/my-account?hsLang=en#main-content) - [Personal Details](https://help.yordex.com/my-account?hsLang=en#personal-details) - [My Cards](https://help.yordex.com/my-account?hsLang=en#my-cards) - [My Expenses](https://help.yordex.com/my-account?hsLang=en#my-expenses) - [Security](https://help.yordex.com/my-account?hsLang=en#security) - [Yordex Mobile](https://help.yordex.com/yordex-mobile?hsLang=en#main-content) - [Using the App](https://help.yordex.com/yordex-mobile?hsLang=en#using-the-app) - [Using the telephone assistant](https://help.yordex.com/yordex-mobile?hsLang=en#using-the-telephone-assistant) - [Yordex Account Setup](https://help.yordex.com/yordex-account-setup?hsLang=en#main-content) - [Account Setup](https://help.yordex.com/yordex-account-setup?hsLang=en#account-setup) - [Users](https://help.yordex.com/yordex-account-setup?hsLang=en#users) - [Credit line](https://help.yordex.com/yordex-account-setup?hsLang=en#credit-line) - [Cards](https://help.yordex.com/cards?hsLang=en#main-content) - [Cards FAQs](https://help.yordex.com/cards?hsLang=en#cards-faqs) - [Physical cards](https://help.yordex.com/cards?hsLang=en#physical-cards) - [Virtual Cards](https://help.yordex.com/cards?hsLang=en#virtual-cards) - [Ordering cards](https://help.yordex.com/cards?hsLang=en#ordering-cards) - [Topping up cards](https://help.yordex.com/cards?hsLang=en#topping-up-cards) - [Managing your account](https://help.yordex.com/cards?hsLang=en#managing-your-account) - [Your own company cards](https://help.yordex.com/cards?hsLang=en#your-own-company-cards) - [Expenses](https://help.yordex.com/expenses?hsLang=en#main-content) - [Submitting Expenses](https://help.yordex.com/expenses?hsLang=en#submitting-expenses) - [Approving Expenses](https://help.yordex.com/expenses?hsLang=en#approving-expenses) - [Managing Expenses](https://help.yordex.com/expenses?hsLang=en#managing-expenses) - [Payouts](https://help.yordex.com/payouts?hsLang=en#main-content) - [Managing payees](https://help.yordex.com/payouts?hsLang=en#managing-payees) - [Managing payouts](https://help.yordex.com/payouts?hsLang=en#managing-payouts) - [Other](https://help.yordex.com/payouts?hsLang=en#other) - [Approvals](https://help.yordex.com/approvals?hsLang=en#main-content) - [Approvals](https://help.yordex.com/approvals?hsLang=en#approvals) - [Invoices](https://help.yordex.com/invoices?hsLang=en#main-content) - [Managing Invoices](https://help.yordex.com/invoices?hsLang=en#managing-invoices) - [Submitting Invoices](https://help.yordex.com/invoices?hsLang=en#submitting-invoices) - [Accounting](https://help.yordex.com/accounting?hsLang=en#main-content) - [Xero](https://help.yordex.com/accounting?hsLang=en#xero) - [Sage 50c](https://help.yordex.com/accounting?hsLang=en#sage-50c) - [Exporting Transactions](https://help.yordex.com/accounting?hsLang=en#exporting-transactions) - [Supporting](https://help.yordex.com/supporting?hsLang=en#main-content) - [About Yordex](https://help.yordex.com/supporting?hsLang=en#about-yordex) - [Reference](https://help.yordex.com/supporting?hsLang=en#reference) - [Fields](https://help.yordex.com/supporting?hsLang=en#fields) - [Cost Allocations](https://help.yordex.com/cost-allocations?hsLang=en) - [Suppliers & Purchases](https://help.yordex.com/suppliers-purchases?hsLang=en#main-content) - [Supplier approvals](https://help.yordex.com/suppliers-purchases?hsLang=en#supplier-approvals) - [Purchases](https://help.yordex.com/suppliers-purchases?hsLang=en#purchases) - [Supplier creation](https://help.yordex.com/suppliers-purchases?hsLang=en#supplier-creation) - [Supplier Terms & Quotes](https://help.yordex.com/suppliers-purchases?hsLang=en#supplier-terms-quotes) - [Budgets and Cost Allocations](https://help.yordex.com/budgets-and-cost-allocations?hsLang=en#main-content) - [Cost Allocations](https://help.yordex.com/budgets-and-cost-allocations?hsLang=en#cost-allocations) - [API](https://help.yordex.com/api?hsLang=en) Copyright © 2026, Yordex Limited