What customer support does Yordex offer?

The Yordex support team is accessible 9am-5:30pm during Monday to Friday and this Help Centre is open 24/7.

Saturday - Sunday: Closed
Bank holidays: Closed (limited support)

Phone Support

Customer Support number: (+44) 20 3371 8396 

Email support

Email address: support@yordex.com

Support tickets

Alternatively you can open a Support ticket and have it sent directly to our team here.

Need to check your PIN, Balance and last transactions?

You can call our automated phone service at any time to retrieve this information. Just be sure that you are calling from the same phone number registered to your Yordex account, otherwise the system won't be able to find your details. 

Please call this number to retrieve either your PIN, balance or last transactions:  (+44) 07723 484 258