Cards

Cards FAQs

• How do I get Yordex company cards?
• What type of cards do you offer?
• What is the difference between virtual and physical Yordex cards?
• Can Yordex cards be used for non-GBP transactions?
• Does my Yordex card need to be activated?
• How are refunds processed in Yordex?

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Managing your account

• Blocking a card
• Cancelling a card
• Lost, damaged or stolen cards
• Updating Card Delivery Address
• Viewing the Statement
• Exporting the Statement

Topping up cards

• Topping up the master balance
• Top up a card
• Top up cards in bulk
• Automatic Card Top Up
• Transfer funds between cards

Virtual Cards

• Add a Multi-Use Virtual Card
• Making a single payment on a Virtual Card
• Viewing your Virtual Card details
• Paying a subscription on a Virtual Card
• How to switch a subscription to Yordex
• Write-off the remaining balance on a virtual card or PO

Physical cards

• Requesting a physical Yordex card
• Using your physical card for the first time
• Making a payment with a physical card

Your own company cards

• Can I use Yordex with my own company cards?