Topping up the master balance

Your Yordex master balance is a bank account held in your name which we use to top up all Yordex cards.

This is a virtual account held in your name by our banking partner Transact Payments Ltd. 

Adding funds to the master balance

• In the Yordex interface, go to the ["Cards"] 
• You will see the master balance displayed on the page
• Click ["Top Up"]
• Transfer money to the account listed, please note we can only accept transfers made through Faster Payments and cannot accept BACS transfers.

Minimum master balance reminders

The "Minimum master balance" will send you a warning message if the master balance falls below that level. We are working on a Direct Debit option to automatically top up your master balance if it falls below that level.

To turn the Minimum master balance warnings off, simply enter £0 and click [Ok].

Booking the transfer