Requesting a physical Yordex card

Prior to ordering a Yordex company card, ensure that the user who you want to order a physical card for has an account on Yordex. You can find out how to add users to your Yordex account in this article.

Ordering a physical Yordex card

• In the Yordex interface go to ["Settings" > "Cards"]
• Click on ["+ New Card"]
• Select the name of the user
• Choose the currency of the card
• Click ["Save"]

It will take 5 - 7 working days for the card to arrive in the post. Note that for now, the cards will be Bankable branded (our financial partner).  The card will be fully activated, but will still need to be topped up.

Only physical cards can be created like this. Virtual cards are created by creating an order. See this article how to request a virtual card.

Topping up the master balance

Yordex cards are prepaid Mastercard cards. To top up those cards, you first need to make sure you have funds available on your master balance. How to top up your master balance is described in this article.

Once you have funds on the master balance, you can top up the physical Yordex card which is explained in this article.