To make it easier to upload invoices, we have set up a unique email inbox for each customer to which you can email your invoices. We will then OCR scan them and automatically upload them to Yordex.
Note however that your invoices will be processed faster if you upload them manually. See this article how to do that.
Sending the invoice
If no purchase was pre-approved for this invoice, you can find the email address to which you can email your invoices in the top menu:
- In the Yordex interface, click on the ["Email"] button
- The email address is the first one, listed under "Email us your invoice". You can copy it by clicking the icon.
- Attach a copy of the invoice in either Word or PDF format and email it to the address listed as either the 'to' or 'cc' address, it cannot be the 'bcc' address.
- Please note only one attachment of type Word or PDF can be sent per email.
Processing the invoice
Once emailed, we will scan the invoice and attempt to match it with a pre-existing virtual card, subscription or PO. This process can take upto one working day, pleas see here for more details.
Only if we're unable to match the invoice to a purchase will you need to process the invoice yourself. How to manually match them is explained in this article.
Sometimes you will still need to confirm that the invoice is correct and the goods or services were delivered as ordered. How to do that is described in this article.